Frequently asked Questions and Support Documents
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What is your return policy?
When will my order arrive?
I live in Tennessee, do you offer local pickup?
How do I get the correct sized Tilley Hat?
How will you ship my item with Free Shipping?
Do you price match your competitors?
The item I received is the wrong item or is defective, what can be done?
How do I contact you?
Do You Charge Sales Tax On Your Orders?
My Billing and Shipping addresses are different, can you still ship my order to me?
Pricing and Billing
Returns and Exchanges