Frequently asked Questions and Support Documents
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When will my order arrive?
What is your return policy?
I live in Tennessee, do you offer local pickup?
How do I get the correct sized Tilley Hat?
How will you ship my item with Free Shipping?
Do you price match your competitors?
The item I received is the wrong item or is defective, what can be done?
Do You Charge Sales Tax On Your Orders?
How do I contact you?
My Billing and Shipping addresses are different, can you still ship my order to me?
Pricing and Billing
Returns and Exchanges