Frequently asked Questions and Support Documents

Most Popular Articles

• How do I contact you?
• What is your return policy?
• How do I get the correct sized Tilley Hat?
• When will my order arrive?
• How will you ship my item with Free Shipping?
• Do you price match your competitors?
• What is your Shipping Policy?
• The item I received is the wrong item or is defective, what can be done?
• Do You Charge Sales Tax On Your Orders?
• My Billing and Shipping addresses are different, can you still ship my order to me?